Quick answer: VapoCept purchases are covered by a 60-day money-back guarantee from the date of purchase. If you're not satisfied after at least 30 days of use, contact customer support to begin the refund process.
Every VapoCept order is backed by a 60-day money-back guarantee from the date of purchase. If, after using the product for at least 30 days, you are not completely satisfied with your results or your overall experience, you may request a refund within the 60-day window.
Because orders placed through this Site are completed on the official vendor's secure checkout system, refunds are issued and processed by that vendor in accordance with the guarantee terms presented at checkout. This page summarizes that guarantee for your convenience; the vendor's own order confirmation and checkout terms remain the definitive source for your specific purchase.
To request a refund, contact our customer support team at contact@customercs.com with your order details. Our team will guide you through the next steps and provide the information needed to complete your request within the guarantee window.
Original shipping charges, where applicable, are generally non-refundable. Any package-specific shipping terms will be confirmed as part of the refund process.
Refund requests are typically reviewed and processed within a reasonable timeframe after they are received. Processing times for the refund to appear on your original payment method can vary depending on your financial institution.
If you have any questions about our refund process or your specific order, please reach out to contact@customercs.com and our support team will be happy to help.